Returns & Exchanges

Returns & exchanges

Eligible products may be returned within 30 days of delivery.

Return condition

• Unused and unwashed
• In the original packaging
• Returned with all included parts and accessories

Eye pillow hygiene restriction

Opened eye pillows are not returnable for hygiene reasons, except when the item is damaged, defective, or incorrect.

Start a return

Email support@kaylashomegoods.store with your order number and the item you want to return. We will provide the available return instructions. Return shipping charges, when applicable, will be explained before the return is authorized.

Damaged, defective, or incorrect items

Contact us promptly with your order number and photos so we can review the issue and provide the appropriate resolution.